Of course not! Its about collecting and sharing ANY information – the information that helps you make decisions, the information that empowers your team, and yes – the information that helps you attract and retain the best customers for your business.
Our specialist consultants have implemented CRM systems to collect and share information for clients across a whole range of industries – from compliance management systems for major mining corporations to investor management systems to for listed fund managers.
Lets face it – most people don’t like change. Unfortunately for most businesses, the key to remaining competitive is the ability to change – and change isn’t easy! Sure, it’s simple to change technology and processes – but what about people? At Elysium, we know that every step in the change process must consider the needs of the team – not just creating a sophisticated tool.
After spending much of the 90′s and early 2000′s implementing CRM systems for our clients with mixed success, we finally realised that the consistent factor in the success of any CRM implementation is the ability to change PEOPLE. That’s why we developed the eLIFT ™ implementation methodology. The eLIFT ™ methodology uses the principals of ADKAR™ to involve and engage the team at every step of the process – ensuring that when the time comes to go-live, everyone contributes to the transformation.
If there’s one thing experience has taught us, it is that every organisation is different. There is no “one size fits all” when it comes to collecting and sharing information about your business. That’s why we have partnered with the CRM software vendors that we consider to be the best in the industry.
Whether you are looking for a cloud-based or on-premise solution, a simple tool or every bell and whistle under the sun, we are in the best possible position to objectively advise you of the pros and cons of each option.
Online shopping trends, the NBN, unlimited data plans on your iPhone or Galaxy S…after reading the news you could be forgiven for believing that we all LIVE in the cloud these days. Is it all just HYPE, or will working in the cloud really help your business? Well – of course it depends on your business.
However, we realised a long time ago that the cloud is essential for any organisation that has a need to access or share information outside the office. These days, that includes just about all of us, and that’s why we have spent years investigating and implementing the best cloud-based CRM solutions in the market. With all that experience behind us, we can provide you with the best possible advice on the most appropriate software for your particular circumstances.
One of the keys to the success of any CRM System is its ability to collect and share information with other systems in your business.
To ensure the best possible outcome for your organisation, we partner with specialists from other disciplines such as Creative Designers, Financial Consultants, ERP Specialists and Web Developers.